This was my second time purchasing a car from Frankfort Toyota and I have only purchased 3 cars in my life. I like to keep a car as long as I can and my previous 2 Toyota’s were excellent vehicles. I expect my brand new Corolla to be every bit as good. Gary Fields was the sales associate who assisted me and he was helpful and pleasant-never pushy. He came out on a cold dark night to answer questions so I sought him out the next day when I had decided to go ahead and buy a new car. I am very satisfied with my purchase and highly recommend this dealership!
Frankfort Toyota made it simple to buy a new car. Actually it was Chris Stewart who0 made the experience great for us. He went over all the bells and whistles on the car with us. That is the best customer service you can ask for. Other dealerships just leave you to figure out how to use the new technology, but Chris made sure we understood things before we drove off the lot. Thanks so much for making this purchase a pleasure.
Me and my wife both had to turn our leases in and find two cars by the end of the year. Toyota wasn't even under consideration at the time. We drove by Frankfort Toyota late Saturday afternoon, 2 days before Christmas. It was cold in raining and we had to get to a family get together so we didn't have time to look at vehicles but my wife like the Highlander and I liked the Camry. We came back 1st thing Tuesday, the day after Christmas and I'm glad we did. Josh Bruce was such a pleasure to work with and did make car shopping fun. We had been looking and working with several salesman over the prior week and none of them made us feel as comfortable as Bruce. He was there to answer all of our questions and did not push us to make a decision. We did not buy that day but understood that we were making a big ticket purchase and wanted us to take our time and made sure we made the correct decision. Josh was there the next few days and answered a lot of our questions and checked in on us through text several times a day to answer our questions, not only about possible cars to purchase from him, but questions regarding other cars. My wife purchased a Highlander and I went another route and bought a different vehicle from another lot and Bruce was even supportive of that decision and said he just wanted to make sure I got the vehicle I was happy with. Me and my wife highly recommend Frankfort Toyota and Josh and I'm sure we will be buying from him again. Josh will be my first recommendation from now on when someone asks me who I would recommend. It is really great knowing I can recommend and send friends and family to someone who will take care of them and ensure they find their perfect vehicle even it it's not from their dealership.
I purchased a car here this summer and it was the best car buying experience I've had at a dealership. I found a car online and sent an email with questions and heard back right away. When I made an offer there was only 1 counteroffer and it was only a little higher than my offer. I hate buying cars because of dealing with sales people and talking price and Bill made it super easy.
Wonderful experience! All of the staff at Frankfort Toyota were top notch! If you are looking for a non-aggressive approach to buying or leasing, this is your dealership. Our salesperson, Chris Stewart, went above and beyond what is expected when buying a vehicle. He took the time to show us around the service department so we would know what to expect when we come for oil changes, etc. He also spent a great deal of time explaining how to use all the features on our Highlander. I really can't say enough about this dealership. You just have to experience it for yourself.
Frankfort Toyota is a US Car Dealer based in Frankfort, Kentucky. Frankfort Toyota is located at 1001 Leestown Rd, Frankfort, KY 40601, USA.
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