Started out very nice but then having a teller be a smartass to you as the customer not very professional if you ask me think I'll be switching banks within the next week
Great place! My own credit union didn't even want to give me an auto loan but KECU did! My credit is so much better because of this! Awesome people. Very friendly and clean atmosphere. I recommend them any time.
I have had only the best banking experience at KECU. All of the staff, and I do mean ALL are personable, friendly, accommodating and polite. I have been with this bank for years, and so have most of my family members. Some of the staff even know me by name, and that means so much to me. I can't say enough good things about this bank, I feel as if they always have my back when it comes to financial services. I truly appreciate ya'll!
I have been waiting for two weeks for a same day debit card because their machine is down and no one can tell me when it will be fixed. When I tried to explain how inconvenient this is (I work two jobs and don't have the time to go in when I need money), the teller told me they only work there. This is not good business and makes a horrible first impression for a new member.
Everyone is very friendly and personable.
Kentucky Employees Credit Union is a US Atm based in Frankfort, Kentucky. Kentucky Employees Credit Union is located at 100 Moore Dr, Frankfort, KY 40601, USA.
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