Thanks Feeder Supply
One word: “Dog Wash”. OK, so it’s two words, but this one service makes visiting the store worthwhile. There is no charge for letting your children visit with the kittens or the colony of white mice.
Staff is very knowledgeable and helpful. I came in needing help with finding a good dog food for my new puppy and was helped by a tall guy with darker hair (Greg maybe) and was given a lot of options. Eventually I ended up buying merrick and my dog loves it!
The store is clean. I haven't had any problems with friendliness or helpfulness of the staff. In fact, they were pretty quick to answer my questions and help me out.
I love Feeder's Supply in Louisville and have visited them quite often. I have had some issues about cleanliness in stores and such in Louisville and often overlook, because the service was so friendly. This store is very clean, however the service is quite frankly horrible. First, I went in to purchase some items for a local animal shelter and I had a few questions. Even though I was immediately greeted when I came in, there was no one to be found to find a certain dog food, which was requested by the Shelter and it is not something I normally buy. So, when I went to check out and gave my feeder repeater card, I had it immediately sent back to me and the cashier said hatefully, "You can't use this...it is a different brand of dog food!" Well, like I said, I never bought any other brand of dog food and didn't know this about the feeder repeater card...fair enough, but does someone that just spent $300.00 on dog food need to be talked to that way? Then, I go outside and am accosted by a vagrant right outside their door because I didn’t have any money on me. I call in to report the issue I had...more as safety for their other customers and the manager of the store didn't believe me in what I was talking about and gave me an excuse, "I just came in and I didn't see anything!" Why would I call in to report something like that falsely? Ridiculous! I had enough and I don't normally write reviews, but felt compelled to do so after being treated so poorly. Whoever owns Feeder’s should really look further into this store in particular. Again, I have never had this problem with other stores in Louisville…
Love the Doggie showers. Everything you need is right there
Feeders Supply is a US Pet Store based in Frankfort, Kentucky. Feeders Supply is located at Franklin Square Shopping Center 1303 US Hwy 127 South, Frankfort, KY 40601, USA.
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