The hotel was nicer than we expected. The lobby was stylishly decorated and modern. The free breakfast was great, much better than the standard "Continental" breakfast you get at other places.
We didn't like the spring mattresses. The bed was too bouncy and was only a full size. After a while I ended up moving to the other full size bed, because every time my wife moved it would wake me up.
We stayed here for 4 nights, the hotel is old and it shows. The sink and tub would back up and drained very slowly. Some outlets didn't work, the walls are apparently paper thin, there were cigarette burns in the curtains, and they wouldn't close all the way. The list goes on. But they do allow pets for a $25 fee!!! So for us all those little annoyances were worth being able to bring our dog.
Rooms are clean and decent. All employees are very friendly and helpful. The only thing that has bothered me is the way the beds are set up. The mattresses move around on the base a lot very easily. And there's power outlets right behind the bed. So if I want my phone plugged in nearby it has to be there. With the way that's set up the mattress kind of makes it unplug constantly which is a little annoying.
Only hotel in downtown Frankfort. The bar inside is very cozy with excellent outgoing type of service. Drinks are poured well. The food is tasty and reasonably priced. The breakfast buffet is free for guests and is ample with eggs, hash browns, sausage gravy, pancakes, fruit, donuts etc. The suite is very large. Need more non smoking rooms. Rooms are clean with some updating needed. Parking is free with room.
Hotel was beautiful. City was quaint and cultured. Hotel was in perfect walking place to explore the little shops and restaurants. Pools kind of a joke but there is much more to do in the area. Hotel has a bar which is great. Had a communication issue with the staff is my biggest complaint.
Capital Plaza Hotel is a US Lodging based in Frankfort, Kentucky. Capital Plaza Hotel is located at 405 Wilkinson Blvd, Frankfort, KY 40601, USA.
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