This place is dangerous. Took my mom in for an infection in her nose, they decided to keep her for IV antibiotics. They put her in a dirty room(dirty wash clothes, gunk on the sink, bedding was iffy) no hot water in the room, not even warm. Thank goodness my mom was well enough to move around and care for herself, the lady she was roomed with was not so fortunate, they ignored repeated calls to the nursing station for help. They did not come to help her or give her medicine for over 12 hours. They would not come help her sit up or move even though she was in pain, and they let her catheter over flow all over the floor. I contacted the appropriate elder abuse hotlines so hopefully something will be done. I got my mom out of there this morning(unfortunately after she had been in a room with a highly contagious person who the nurse admitted to her she should not have been near). I was furious, waited close to 2 hours for someone to come take out my moms IV, no one came so we packed up to go to a different hospital, 5 nurses surrounded her at the elevator and forcibly removed her IV right there in the hallway, and then tried to tell her she could not leave until she signed some papers, I yelled I was calling the police and they backed off and let us leave. I should have called them, it was terrifying. Go to Lexington or Louisville if you have the choice, if you don't try to get transferred asap.
Note to response: You have no reason to contact me, my mother is being treated elsewhere and the authorities are looking into how the patient she was being roomed with was treated. Our lawyer has been contacted and if any further communication is required he will be the one to contact you.
My husband comes here when he is very ill. Most of the doctors are great. The nurses are 5 star. We have never had a problem with anyone here. It is a very clean hospital. A little on the smaller side but has enough staff to take care of your needs. Never had to wait in the ER waiting room.
Doctor Hall, the nurses, admissions - everyone at Frankfort Regional Surgery Center were absolutely the best! I was treated with respect, kindness and given great treatment. The surgery was seamless - even the anesthetic I received didn't make me sick or cause a headache! After surgery, Dr. Hall called twice to check on me! (I missed both calls). The experience was excellent! Oh, and I forgot to mention - today the hospital called to check on me. Their IT guy, Brad gave me the link to this review site!
seems like they just want to drain the money .forgot to plug my dad's bed in after a test , couldn't call a nurse or anything. trying to get him out of here asap. not impressed in the least with this place. Not all the nurses are bad tho , they are wonderful .
This by far was the worst ER experience I ever had at this hospital. While we waited 4 hours for results, we come to find out the plug to take the reading with was faulty. After being told by the doctor to wait this out. We immediately left. Dr Walker, and the nurse on call were not helpful at all, providing the fact that the baby clearly had difficulty breathing they could not innetiate the transfer to UK. This was a clear mistake that we brought him here. I am no doctor, but telling me to wait it out is not the answer I look for when I come to the hospital knowing the baby is wheezing and having trouble breathing. I will be happy to contact the patient advocate and complain about this. If you hadn't wasted my time, I could have gone to UK and had actual results in my hand, not just a message telling me to wait it out. Ridiculous.
Frankfort Regional Medical Center is a US Hospital based in Frankfort, Kentucky. Frankfort Regional Medical Center is located at 299 Kings Daughters Dr, Frankfort, KY 40601, USA.
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